Why Your Amazon Ad Spend Is Not Working – And What to Do About It

Why Your Amazon Ad Spend Is Not Working – And What to Do About It

Cash Riley Jr.
Founder & CEO, The Machine Agency, Dallas, Texas

High spend, low returns. If your Amazon advertising is underperforming, the problem is almost never the platform. Here are the most common reasons campaigns fail for pet brands – and how to fix each one.

You are spending money on Amazon ads. You are not seeing the results you expected. You are not alone – this is one of the most common situations TMA encounters with pet brands coming to us for the first time. And in the overwhelming majority of cases, the problem is not the platform. It is how the campaigns are structured.

Here are the most common reasons Amazon advertising underperforms for pet brands, and what to do about each one.

Problem 1: No Campaign Structure

Random collections of keywords thrown into broad match campaigns are not a strategy – they are noise. Without a deliberate campaign structure that separates brand keywords from category keywords, competitor targeting from product targeting, and awareness objectives from conversion objectives, you cannot understand what is actually working.

Fix: Build a three-tiered campaign structure: brand campaigns to protect your own keywords and brand name, category campaigns to capture customers searching for products like yours, and competitor campaigns to intercept shoppers looking at alternatives. Each tier requires different bids, different budgets, and different success metrics.

Problem 2: No Negative Keywords

If you are not actively adding negative keywords to your campaigns, you are paying for irrelevant traffic. Amazon’s broad match will serve your ads against searches that have nothing to do with your product, and you will pay for every click whether it converts or not.

Fix: Run a search term report weekly. Any search term that has generated spend without a sale – especially after a reasonable number of impressions – should be added as a negative keyword. This alone can improve campaign efficiency significantly within the first 30 days.

Problem 3: Bids That Do Not Match Objectives

Setting one bid for all keywords across all placements is one of the most expensive mistakes Amazon advertisers make. Keywords at different stages of the purchase funnel have fundamentally different conversion rates, and your bids need to reflect that.

Fix: Adjust bids based on historical conversion data for each keyword. High-converting, high-intent keywords warrant higher bids. Exploratory keywords warrant lower bids until you have data showing they convert. Use placement bid modifiers to increase or decrease bids for top-of-search versus product page placements based on where you see the best performance.

Problem 4: Listings That Cannot Convert the Traffic

This is the most overlooked issue in Amazon advertising. You can build perfect campaigns, but if your listing does not convert the traffic those campaigns deliver, you are pouring money into a leaky bucket.

Fix: Before scaling ad spend, audit your conversion rate. If your listing is converting below the category average, invest in your listing first – better primary images, stronger bullet points, more compelling A+ Content. Every percentage point of improvement in conversion rate makes your ad spend more efficient.

Problem 5: No Performance Cadence

Amazon advertising is not something you set up and check monthly. Campaigns drift. Bids become outdated. Keywords that were profitable stop performing. New opportunities emerge that you are missing entirely.

Fix: Establish a weekly performance review cadence. At minimum, check your search term reports, adjust bids on significant keywords, and review your campaign-level ACoS against your break-even targets. Monthly reviews are too infrequent to maintain meaningful campaign performance.

    The Bottom Line

    Underperforming Amazon advertising is almost always a fixable problem. The platform works – but it rewards structure, discipline, and active management. Brands that treat advertising as a set-it-and-forget-it function consistently leave money on the table.

    TMA manages Amazon advertising for pet and consumer brands with a data-driven, actively managed approach. Schedule a free audit at themachineagency.com/free-amazon-audit to see exactly where your campaigns can improve.

    The WINNING Strategy: TMA’s Framework for Launching and Scaling Brands on Amazon

    The WINNING Strategy: TMA’s Framework for Launching and Scaling Brands on Amazon

    Cash Riley Jr.
    Founder & CEO, The Machine Agency, Dallas, Texas

    The Machine Agency’s WINNING Strategy is the 7-step framework behind $40MM+ in client sales on Amazon and Walmart. Here is how it works and why it produces consistent results.

    Every agency has a process. Not every agency can show you exactly what that process produces. At TMA, our process has a name – the WINNING Strategy – and it is the framework behind every client engagement we manage.

    Originally developed from firsthand experience building Amazon brands from the ground up, the WINNING Strategy has since been applied across a growing portfolio of pet and consumer product companies, collectively generating $40MM+ in sales across Amazon and Walmart.

    Here is what each letter stands for and why each step matters.

    W – Watchful Market Analysis

    Before we launch or scale any product, we conduct deep market analysis to understand the full competitive landscape. Keyword demand, competitive pricing, category revenue potential, underserved niches – we map all of it before a single dollar is spent on advertising or inventory.

    The goal is simple: enter the market with data, not guesswork.

    I – Innovative Optimization

    Once a product enters the marketplace, every element of the listing is optimized for discoverability and conversion. SEO-driven titles, high-conversion images and video, A+ Content, Brand Story, and listing structures aligned with Amazon’s AI algorithm – including Rufus.

    The objective is to turn traffic into sales at the highest possible rate.

    N – Nuanced Advertising

    We treat advertising as a data engine, not just a traffic source. Every campaign is built with intent: controlled ACoS, optimized ROAS, conversion-focused targeting, and disciplined keyword harvesting. We manage Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP – and we actively optimize all of them, not just set them and forget them.

    N – Network Growth

    Winning on Amazon requires more than great listings and smart ads. We help brands build a network that strengthens visibility and authority both on and off the platform – through influencer collaborations, off-Amazon marketing, affiliate programs, and strategic partnerships.

    Amazon’s algorithm rewards external traffic. We help brands capitalize on that.

    I – Integrated Technology

    Technology is built into every step of the process. Advanced advertising management tools, data analytics platforms, automation for bid management and reporting, and cross-channel inventory systems ensure our clients operate smarter and faster than their competitors.

    N – Navigational Excellence

    Amazon is one of the most complex marketplaces in the world. Policy changes, listing suppressions, Buy Box dynamics, account health flags, inventory complications – any of these can derail a brand overnight. TMA specializes in navigating Amazon’s ecosystem so our clients do not have to learn these lessons the hard way.

    G – Goal-Oriented Strategies

    Every action we take is tied directly to measurable business outcomes. Revenue growth. Profitability optimization. Market share expansion. Long-term brand value. We do not optimize for impressions or clicks in isolation – we optimize for your financial goals.

      Why It Works

      The WINNING Strategy works because it is a system, not a checklist. Each step reinforces the others. Watchful market analysis informs optimization. Optimization improves advertising efficiency. Advertising generates the data that sharpens every subsequent decision.

      Brands that apply this framework consistently and with discipline do not just survive on Amazon – they build defensible, scalable market positions.

      Ready to build your WINNING Strategy? Schedule a free Amazon brand audit at themachineagency.com/free-amazon-audit and let us show you what this framework looks like applied to your specific brand and category.

      Amazon Brand Registry: What It Is, Why You Need It, and How to Get the Most from It

      Amazon Brand Registry: What It Is, Why You Need It, and How to Get the Most from It

      Cash Riley Jr.
      Founder & CEO, The Machine Agency, Dallas, Texas

      Amazon Brand Registry is one of the most powerful tools available to pet and consumer product brands. Here is everything you need to know to enroll and use it effectively.

      If you own a registered trademark and sell on Amazon, Brand Registry is not optional – it is foundational. It is the gateway to some of Amazon’s most powerful brand protection and growth tools, and brands that are not enrolled are operating at a meaningful disadvantage compared to those that are.

      Here is what Brand Registry is, what it unlocks, and how to get the most out of it.

      What Is Amazon Brand Registry?

      Amazon Brand Registry is a program that verifies brand ownership and gives enrolled brands access to an expanded set of tools, protections, and advertising features. To enroll, you need a registered trademark (active, not pending) from a government trademark office such as the USPTO.

      Once enrolled, Amazon recognizes you as the authorized brand owner for your registered trademarks – which changes how the platform treats your listings and how much control you have over your brand’s presence.

      What Brand Registry Unlocks

      Brand Protection Tools. Brand Registry gives you access to Amazon’s Report a Violation tool, which allows you to proactively search for and report infringing listings, counterfeit products, and unauthorized sellers using your brand name or trademarked assets. Amazon takes these reports seriously and acts on them faster for registered brand owners than for non-enrolled sellers.

      A+ Content and Brand Story. Both of these content tools – which can meaningfully improve conversion rates – require Brand Registry enrollment. Without it, you are limited to plain-text product descriptions.

      Amazon Stores. Your branded storefront on Amazon – a dedicated page that showcases your full catalog and tells your brand story – requires Brand Registry. Stores also provide access to unique traffic data through the Store Insights dashboard.

      Sponsored Brands Advertising. Sponsored Brands ads – the banner-style ads that appear at the top of Amazon search results with your logo, a custom headline, and multiple products – are only available to Brand Registry enrollees. These are some of the most visible and brand-building ad formats on the platform.

      Amazon Posts and Amazon Live. Both social-style content features that allow brands to engage customers with educational and lifestyle content are accessible only through Brand Registry.

      Transparency and Project Zero. For brands dealing with serious counterfeiting problems, Amazon’s Transparency program and Project Zero are available to Brand Registry members.

      How to Enroll

      To enroll in Brand Registry you need: an active registered trademark, the trademark registration number, and an Amazon Seller Central or Vendor Central account associated with the trademark owner.

      Go to brandregistry.amazon.com, submit your application, and Amazon will verify your ownership – typically within a few days.

      If your trademark is still pending, Amazon offers IP Accelerator – a program that connects brands with pre-vetted IP law firms that can expedite trademark registration and grant provisional Brand Registry access while your application is in process.

      Common Mistakes After Enrollment

      Getting enrolled and then not using the tools. Brand Registry is only valuable if you actively leverage its features. Set up your Brand Store, create A+ Content, launch Sponsored Brands campaigns, and actively monitor the Report a Violation tool.

      Assuming Brand Registry eliminates all unauthorized sellers. It significantly reduces the problem and gives you tools to address it, but it is not a one-time fix. Active brand protection requires ongoing monitoring and reporting.

      Failing to update registry information when trademarks change. If your trademark is updated, renewed, or expanded, make sure your Brand Registry information stays current. Discrepancies can create gaps in your protection.

        The Bottom Line

        Amazon Brand Registry is one of the highest-leverage investments a pet or consumer product brand can make. The tools it unlocks – from A+ Content and Sponsored Brands to brand protection and customer reporting – directly impact your ability to compete, convert, and protect your business on Amazon.

        If you are not yet enrolled, prioritize it. If you are enrolled but not fully utilizing the available tools, there is meaningful growth and protection you are leaving on the table.

        TMA manages Brand Registry enrollment, brand protection, and full Brand Registry tool utilization for pet and consumer brands. Schedule a free audit at themachineagency.com/free-amazon-audit to see what you might be missing.

        Amazon’s New “Amazon Haul” Feature: A Game-Changer for Low-Cost Sellers

        Amazon’s New “Amazon Haul” Feature: A Game-Changer for Low-Cost Sellers

        Cash Riley Jr.
        Global Amazon Growth Strategist & E-commerce Brand Builder

        As a Amazon Strategist I am dedicated to helping brands grow on Amazon, and my Full Service Ecommerce Growth Agency called The Machine Agency is constantly watching for new developments that can provide our clients with an edge. Amazon’s latest rollout, Amazon Haul, promises exactly that. With a focus on products priced under $20, Amazon Haul is Amazon’s strategic move to capture more of the low-cost market and challenge popular budget shopping platforms like Shein and Temu. For sellers of affordable products, this presents a massive opportunity to reach a broader audience with Amazon doing most of the heavy lifting. Here’s why we’re excited and what this could mean for sellers aiming to thrive in the low-cost segment.

        What is Amazon Haul?

        Amazon Haul is a dedicated space within the Amazon app and website, specifically tailored for products priced $20 or less, with most items under $10. It offers budget-conscious customers a range of affordable items across categories like fashion, home, lifestyle, and electronics. Amazon Haul also benefits from the A-to-z Guarantee, meaning customers can shop confidently, knowing Amazon backs the product quality and condition.

        In addition to competitive pricing, Amazon Haul promises delivery within one to two weeks, allowing for affordable items to reach customers quickly. This balance between low prices and efficient delivery directly targets a demographic that might traditionally shop on other low-cost platforms but values Amazon’s reliability and customer service.

        Why Amazon Haul is a Game-Changer for Sellers

        For sellers in the low-cost product space, Amazon Haul is a golden opportunity. Here’s why:

        1. Amazon’s Support with Logistics and Customs Amazon Haul is designed to simplify international selling and cross-border logistics. Amazon handles customs and the delivery process, making it easier for sellers to list products without worrying about the complexities of international shipping. Although the buyer is listed as the importer, Amazon streamlines the process, ensuring items move efficiently through the supply chain.

          1. Reaching a Massive New Audience With Amazon Haul, sellers can access a vast audience seeking ultra-affordable items, all within the trusted Amazon ecosystem. Amazon’s loyal customer base is extensive, and Haul is expected to drive even more customers to budget-friendly products they might otherwise seek on sites like Shein and Temu. This means more eyes on your products and more sales potential.

            1. Enhanced Customer Confidence Amazon’s A-to-z Guarantee builds customer confidence by covering product authenticity, quality, and condition. For sellers, this removes some of the risks associated with selling budget-friendly products, where customers may have concerns about quality. This guarantee, coupled with Amazon’s customer service, makes it easier for new customers to try low-cost products on the platform.

              1. Discounts on Larger Orders Drive Up Volume Amazon Haul offers discounts for multi-item purchases, encouraging shoppers to buy in bulk. Sellers benefit from increased order sizes, which drives volume and helps reach a broader audience while maximizing each sale.

                1. Free Returns at Convenient Locations Amazon Haul includes free returns on products priced over $3.00, offering customers peace of mind when trying out budget-friendly items. Returns are simple, with drop-off locations at Amazon Lockers, Amazon Fresh, Whole Foods, UPS, and Staples locations across the U.S., making it easy for customers and attractive for new shoppers.
                Amazon Haul Competitors Going After Low Cost Ecommerce Competitors

                Amazon Haul vs. Shein and Temu: Amazon Expands Its Reach

                With Amazon Haul, Amazon is directly competing with popular low-cost platforms, offering the same affordability but with the added advantage of its robust logistics, support, and guarantees. By integrating this low-cost shopping experience into its existing ecosystem, Amazon has created a compelling alternative that makes budget-friendly shopping more accessible and reliable.

                Unlike these other platforms, Amazon has a global reputation for high standards and excellent customer service, which can be a significant advantage when attracting value-conscious customers who also prioritize quality and peace of mind.

                  How Sellers Can Make the Most of Amazon Haul

                  1. Optimize Listings for High Visibility As with any Amazon category, optimizing listings to ensure they stand out is crucial. Keywords, clear product descriptions, and professional images are essential for capturing shopper attention.

                    1. Leverage Amazon FBA to Streamline Delivery By using Fulfillment by Amazon (FBA), sellers can let Amazon handle packaging, delivery, and customer service. For products featured in Amazon Haul, FBA ensures items are shipped quickly, reinforcing Amazon’s reliability.

                      1. Offer Discounts on Larger Orders Sellers can set up discounts for bulk purchases, which encourages customers to spend more, leveraging Amazon Haul’s price breaks. This strategy can help increase sales volume and revenue per order.

                        1. Engage in Customer Service and Follow-Up Providing excellent customer service and ensuring that buyers are satisfied with their purchases can encourage repeat purchases, positive reviews, and brand loyalty. Building a trusted brand within Amazon Haul can lead to ongoing customer relationships, even within the budget segment.
                          Consumer Shopping in the new Era of Budget Friendly Options

                          The Road Ahead: A New Era of Budget-Friendly Amazon Shopping

                          Amazon Haul is still in its early days, but the impact could be significant for sellers of affordable products looking to increase their visibility and reach on Amazon. By integrating this low-cost shopping experience into the Amazon app, Amazon has once again proven its commitment to expanding customer options and capturing more market share in the low-cost space.

                          As an agency, The Machine Agency is ready to help clients leverage Amazon Haul to reach new audiences, grow their sales, and make the most of this opportunity. This is the perfect time for sellers to capitalize on Amazon’s reach, infrastructure, and guarantee-backed customer experience to elevate their brand and gain a foothold in the budget-friendly market segment.

                          If you’re interested in learning more about how Amazon Haul can benefit your business or need assistance optimizing your listings, reach out to us at The Machine Agency. Let’s take your products to new heights in this exciting new space!

                          Why Your Amazon Brand Needs a Strategic Partnership Plan to Succeed in the U.S. Market

                          Why Your Amazon Brand Needs a Strategic Partnership Plan to Succeed in the U.S. Market

                          In today’s eCommerce landscape, the Amazon marketplace continues to be an ever-evolving battleground, especially for international brands looking to enter the U.S. market. The Machine Agency specializes in crafting and implementing winning Amazon brand strategies tailored for international sellers. One of the most effective ways to make an impactful entry is through a robust partnership strategy, engaging with content creators, influencers, and affiliates.

                          Let’s explore the significance of this approach and why it’s a cornerstone of The Machine Agency’s approach to Amazon brand management for global brands.

                          Navigating the U.S. Market with Strategic Partnerships

                          The U.S. consumer market is known for its diversity and competitiveness, presenting unique challenges for foreign brands. Standing out among U.S.-based competitors requires more than just a presence; it demands connection, visibility, and trust. Leveraging partnerships on Amazon can significantly boost brand awareness, allowing new entrants to gain credibility through reputable voices that resonate with local audiences. Collaborating with creators, influencers, and affiliates can introduce a brand’s story and values in a way that traditional advertising often struggles to achieve.

                          For instance, an influencer with a devoted following in the pet care space can build trust around a new pet supplement from an international brand by sharing personal experiences and demonstrating the product’s benefits. The Machine Agency helps brands select partners that align with their message, ensuring that each collaboration genuinely connects with the target audience.

                          Creators, Influencers, and Affiliates: Understanding the Key Players

                          Each type of partnership serves a distinct role in brand building on Amazon:

                          1.⁠ ⁠Content Creators: These individuals are experts in crafting engaging, informative, or entertaining content tailored to specific audiences, using platforms like TikTok, YouTube, or Amazon Live. Their work captures interest and helps potential customers envision the product’s benefits through real-life use, tutorials, and demonstrations.

                          2.⁠ ⁠Influencers: Influencers bring an engaged, loyal following. They use their platform authority to impact purchasing decisions, making them ideal for fostering trust and awareness around a brand. Partnering with influencers who have a solid reputation in niche areas, like wellness or tech, aligns a brand with a community already interested in related products.

                          3.⁠ ⁠Affiliates: Often running their own sites, blogs, or newsletters, affiliates earn commissions through promotions. They are instrumental in directly driving sales, using detailed descriptions, images, and personalized tracking links to encourage transactions.

                          Why You Need a Cohesive Amazon Brand Strategy for the U.S. Market

                          At The Machine Agency, we believe a well-rounded Amazon brand strategy is essential. Here’s why:

                          • ⁠Clarity and Consistency: For international brands, understanding the nuances of the U.S. market is critical. Each message, image, and review must maintain consistency, building a cohesive story that resonates with potential customers.
                          • Maximized Reach: Creators, influencers, and affiliates expand reach by introducing your products to audiences across different channels, catering to various consumer preferences and buying behaviors.
                          • Long-term Growth: Strategic partnerships are more than quick fixes. Long-term collaborations with creators and influencers foster authentic brand loyalty, while affiliates drive sustainable traffic.

                          How The Machine Agency Can Help

                          We go beyond connecting brands with partners; we create tailored strategies that maximize each partnership’s potential, ensuring they align with the brand’s core message and growth goals. From initial consultation to the development and management of Amazon campaigns, The Machine Agency provides end-to-end services that empower international brands to thrive in the U.S. market.

                          Ready to Transform Your Brand’s U.S. Amazon Presence?

                          As the eCommerce landscape continues to shift, so too must your strategy. The Machine Agency is here to guide international brands in establishing a meaningful foothold on Amazon’s U.S. marketplace. Let’s partner together to help your brand succeed through powerful partnerships and an unwavering commitment to your growth.

                          Reach out to The Machine Agency today and explore how we can elevate your brand’s Amazon journey.

                          Amazon Live: The Ultimate Tool for Brand Visibility and Real-Time Engagement

                          Amazon Live: The Ultimate Tool for Brand Visibility and Real-Time Engagement

                          Amazon Live has transformed how brands connect with their customers, offering a dynamic, interactive platform that brings product stories to life. And the best part? It’s completely free for brands to use, making it a golden opportunity to engage a large audience, showcase products in an authentic setting, and drive real-time sales. Here’s why Amazon Live should be part of every brand’s digital strategy and how to make the most of it.

                          Reach and Engage – For Free

                          Amazon Live is free to use, giving brands a unique way to showcase their products directly to potential buyers. For brands looking to stretch their marketing budgets, this free platform can amplify their reach without any additional costs. By broadcasting on Amazon Live, brands gain access to a vast, built-in audience actively seeking products.

                          Real-Time Customer Engagement

                          One of Amazon Live’s greatest strengths is its ability to provide real-time engagement. During a live session, customers can ask questions, get immediate answers, and learn about product features directly from the source. This live interaction creates a connection between the brand and its audience, instilling trust and making it easier to convert viewers into buyers.

                          Exclusive, Live-Only Promotions

                          Amazon Live offers brands the chance to run exclusive, live-only promotions, creating a sense of urgency for viewers. By offering discounts or special deals only available during the livestream, brands can boost conversions and incentivize viewers to tune in for future sessions, increasing repeat viewership.

                          Boost Brand Awareness and Discoverability

                           In today’s competitive digital marketplace, discoverability is everything. Amazon Live is an ideal way to enhance brand awareness as it allows products to be seen by a broader audience in a format that captures attention. As viewers watch livestreams, they become more familiar with the brand, which helps drive long-term loyalty.

                          Educational and Inspirational Content

                          Brands aren’t limited to promoting products in a hard-sell format; they can also create educational and inspirational livestream experiences that add value for the viewer. For instance, a beauty brand could host a tutorial on skincare routines or a cooking brand might showcase creative recipes. These types of content build trust, showcase expertise, and foster deeper connections with the audience.

                          Shoppable Campaigns for Product Discovery 

                          Amazon Live integrates shoppable links into livestreams, making it simple for viewers to add products directly to their carts. This seamless shopping experience is perfect for driving product consideration, allowing customers to discover, engage, and purchase products all in one place.

                          Leverage Influential Creators

                          Amazon Live lets brands partner with creators who bring their own unique audiences and voices to the table. By working with popular creators, influencers, or brand ambassadors, brands can tap into new segments, increase social reach, and deliver authentic brand storytelling that resonates with viewers.

                          Flexible Scheduling with Pre-Recorded Content

                          Not all livestreams need to be, well, live. Amazon Live lets brands pre-record sessions, which can be scheduled to go live at a convenient time, allowing brands to plan and produce high-quality content that works for their schedule.

                          Tips for Making the Most of Amazon Live

                          To truly stand out on Amazon Live, brands should focus on a few essential strategies:

                          1. Consistency is Key: Regular, scheduled live sessions help build an audience that knows when to tune in.
                          2. Showcase Authenticity: Being genuine resonates. Don’t be afraid to be yourself and show the human side of your brand.
                          3. Share Your Journey: Transparency and even a little vulnerability go a long way in building trust. Share your brand’s story, journey, and vision.

                          Why Amazon Live? The Numbers Don’t Lie

                          The impact of Amazon Live is hard to ignore. Nearly all Amazon Live viewers—96%—take some action with brands they watch, whether that’s learning more, adding products to their cart, or making a purchase. Additionally, two-thirds of Amazon Live shoppers enjoy discovering new products through creators, and 76% of sales from sponsored Amazon Live streams come from new-to-brand customers, showcasing Amazon Live’s power to bring in fresh audiences.

                          Partner with Experts for Success

                          Amazon Live has best-in-class production resources that brands can leverage for custom campaigns or integrations into existing Amazon Live programs. With expertise in live and shoppable content, The Machine Agency offers end-to-end creative asset development, from initial concept to live broadcast. Whether you’re aiming to educate, inspire, or entertain, our team knows how to craft experiences that deliver.

                          Ready to Go Live?

                          At The Machine Agency, we specialize in producing high-impact Amazon Live experiences that captivate audiences and convert viewers into lifelong customers. Reach out to explore how Amazon Live can elevate your brand’s digital presence and drive sales in an exciting, innovative way.