A+ Content vs. Brand Story: Which Actually Drives More Sales on Amazon?

A+ Content vs. Brand Story: Which Actually Drives More Sales on Amazon?

Cash Riley Jr.
Founder & CEO, The Machine Agency, Dallas, Texas

A+ Content and Brand Story are both powerful Amazon tools – but they serve different purposes. Here is how to use both strategically to increase conversions and build customer loyalty.

If you have access to Amazon Brand Registry, you have two of the most underutilized conversion tools on the platform available to you: A+ Content and Brand Story. Both can appear on your product detail pages. Both can meaningfully improve performance. But they are not the same thing – and treating them interchangeably is a missed opportunity.

Here is how to deploy each one strategically.

What Is A+ Content?

A+ Content replaces the plain-text product description with a richly formatted multimedia section. It allows you to add images, comparison charts, feature callouts, and layered storytelling that goes beyond what bullet points can convey.

A+ Content is product-focused. Its primary job is to answer one question: why should I buy this specific product? It helps customers understand what they are getting, overcome objections, and make a confident purchase decision.

Amazon has reported that well-executed A+ Content can increase conversion rates by 3 to 10 percent on average. For pet products – where customers often have real concerns about ingredients, safety, and efficacy – the impact can be significantly higher.

What Is Brand Story?

Brand Story is a separate module that sits above your A+ Content on the product detail page. It is brand-focused rather than product-focused. Its primary job is to answer a different question: why should I buy from this company?

Brand Story is where you introduce your brand’s values, mission, and origin. For pet brands, this is where you speak to what makes your company different from the dozens of competitors who also sell joint supplements or grain-free food.

Brand Story also displays your full product catalog, giving customers a direct pathway to explore everything you offer. This makes it a meaningful driver of cross-selling and repeat purchase behavior.

Which One Drives More Sales?

The honest answer is that it depends on where the customer is in their journey. A first-time visitor who has never heard of your brand benefits most from Brand Story – it builds the context and trust that makes the product purchase feel safe. A returning customer who already trusts your brand and is comparing products benefits most from A+ Content.

This is why the strongest Amazon presences use both – and use them to complement each other rather than repeat the same information. Your Brand Story should not say the same things as your A+ Content. They should work together: who you are, why you exist, and why this specific product is the right choice.

Common Mistakes to Avoid

Generic A+ Content that could belong to any brand in your category. If a competitor could swap in their logo and nothing would change, your A+ Content is not doing its job.

Treating Brand Story as optional. For pet brands especially, the emotional connection between the brand and the customer’s pet is powerful. Brand Story is where that connection gets built.

Ignoring mobile rendering. A significant share of Amazon shopping happens on mobile. A+ Content and Brand Story that look great on desktop can be difficult to navigate on a phone. Always preview and optimize for mobile before publishing.

    The Bottom Line

    A+ Content converts the visitor. Brand Story converts the visitor into a loyal customer. Together, they build the kind of brand equity that is difficult for competitors to undercut on price alone.

    TMA creates high-converting A+ Content and Brand Story for pet and consumer brands. Schedule a free audit at themachineagency.com/free-amazon-audit to see how your current content stacks up.

    Inventory Planning for Pet Brands: How to Avoid Stockouts During Peak Season

    Inventory Planning for Pet Brands: How to Avoid Stockouts During Peak Season

    Cash Riley Jr.
    Founder & CEO, The Machine Agency, Dallas, Texas

    Running out of stock on Amazon is more damaging than most pet brands realize. Here is how to plan inventory strategically so you never lose your ranking at the worst possible time.

    Of all the operational challenges pet brands face on Amazon, inventory planning is the one most likely to undo months of hard work in a matter of days. A stockout does not just cost you immediate sales – it sets your organic ranking back, increases your advertising costs to rebuild momentum, and hands market share to competitors who were prepared when you were not.

    How Stockouts Damage Your Ranking

    Amazon’s algorithm rewards in-stock reliability. When you run out of stock, your listing either goes inactive or displays as unavailable. During that window, your organic ranking decays – sometimes rapidly, depending on how competitive your category is.

    When you restock and reactivate, you do not pick up where you left off. You are starting the ranking rebuild process from a lower position, which means more advertising spend to regain visibility. The true cost of a stockout extends far beyond the sales lost during the out-of-stock window.

    Build a Demand Forecast

    Effective inventory planning starts with accurate demand forecasting. For most pet brands, this means looking at three data sets: historical sales velocity, seasonal trends in your category, and the impact of your planned promotions and advertising campaigns.

    Your historical velocity tells you what you have sold in comparable time periods. Amazon’s Brand Analytics tools can show you seasonal trends in your category. And your promotional calendar tells you when you are planning to accelerate sales, which will consume inventory faster than your baseline forecast.

    Account for Amazon’s Lead Times

    One of the most common inventory planning mistakes is underestimating the time it takes to get product into FBA. Amazon’s inbound receiving can take anywhere from several days to several weeks during peak periods. If you are waiting until you are nearly out of stock to send your next replenishment, you are planning to fail.

    Build your replenishment triggers around realistic lead times – not best-case scenarios. Account for production time, shipping time, and FBA processing. Build in buffer stock that covers you if any of those timelines extend.

    Plan for Peak Season Early

    For pet brands, the calendar has predictable high-demand periods: the holiday season, the spring pet adoption surge, Prime Day, and summer. The mistake most brands make is treating peak season preparation as something they will get to. By the time they think about it, their production slots are taken, their freight options are limited, and they are scrambling to avoid a stockout during the highest-volume period of the year.

    Effective brands treat peak season inventory planning as a strategic function that starts 90 to 120 days before the peak. That timeline gives you enough runway to order production, ship product, and get inventory into FBA before the rush begins.

    Use Amazon’s Data Tools

    Amazon provides inventory-related data in Seller Central that most brands underutilize. The Inventory Performance Index score, the Days of Supply metric, and the Restock Recommendations report all give you actionable information about the health of your inventory position.

    Pay particular attention to your Days of Supply metric. Amazon’s algorithm flags listings with low days of supply for potential suppression. Keeping this metric healthy is both an operational necessity and a ranking strategy.

      The Bottom Line

      Inventory planning is not glamorous – but it is the foundation everything else is built on. Brands that get it right have a compounding advantage: their ranking stays strong, their advertising efficiency improves, and their customer experience is consistent.

      TMA manages inventory planning and FBA strategy for pet and consumer brands. Schedule a free audit at themachineagency.com/free-amazon-audit to review your current inventory position.

      Why Your Amazon Ad Spend Is Not Working – And What to Do About It

      Why Your Amazon Ad Spend Is Not Working – And What to Do About It

      Cash Riley Jr.
      Founder & CEO, The Machine Agency, Dallas, Texas

      High spend, low returns. If your Amazon advertising is underperforming, the problem is almost never the platform. Here are the most common reasons campaigns fail for pet brands – and how to fix each one.

      You are spending money on Amazon ads. You are not seeing the results you expected. You are not alone – this is one of the most common situations TMA encounters with pet brands coming to us for the first time. And in the overwhelming majority of cases, the problem is not the platform. It is how the campaigns are structured.

      Here are the most common reasons Amazon advertising underperforms for pet brands, and what to do about each one.

      Problem 1: No Campaign Structure

      Random collections of keywords thrown into broad match campaigns are not a strategy – they are noise. Without a deliberate campaign structure that separates brand keywords from category keywords, competitor targeting from product targeting, and awareness objectives from conversion objectives, you cannot understand what is actually working.

      Fix: Build a three-tiered campaign structure: brand campaigns to protect your own keywords and brand name, category campaigns to capture customers searching for products like yours, and competitor campaigns to intercept shoppers looking at alternatives. Each tier requires different bids, different budgets, and different success metrics.

      Problem 2: No Negative Keywords

      If you are not actively adding negative keywords to your campaigns, you are paying for irrelevant traffic. Amazon’s broad match will serve your ads against searches that have nothing to do with your product, and you will pay for every click whether it converts or not.

      Fix: Run a search term report weekly. Any search term that has generated spend without a sale – especially after a reasonable number of impressions – should be added as a negative keyword. This alone can improve campaign efficiency significantly within the first 30 days.

      Problem 3: Bids That Do Not Match Objectives

      Setting one bid for all keywords across all placements is one of the most expensive mistakes Amazon advertisers make. Keywords at different stages of the purchase funnel have fundamentally different conversion rates, and your bids need to reflect that.

      Fix: Adjust bids based on historical conversion data for each keyword. High-converting, high-intent keywords warrant higher bids. Exploratory keywords warrant lower bids until you have data showing they convert. Use placement bid modifiers to increase or decrease bids for top-of-search versus product page placements based on where you see the best performance.

      Problem 4: Listings That Cannot Convert the Traffic

      This is the most overlooked issue in Amazon advertising. You can build perfect campaigns, but if your listing does not convert the traffic those campaigns deliver, you are pouring money into a leaky bucket.

      Fix: Before scaling ad spend, audit your conversion rate. If your listing is converting below the category average, invest in your listing first – better primary images, stronger bullet points, more compelling A+ Content. Every percentage point of improvement in conversion rate makes your ad spend more efficient.

      Problem 5: No Performance Cadence

      Amazon advertising is not something you set up and check monthly. Campaigns drift. Bids become outdated. Keywords that were profitable stop performing. New opportunities emerge that you are missing entirely.

      Fix: Establish a weekly performance review cadence. At minimum, check your search term reports, adjust bids on significant keywords, and review your campaign-level ACoS against your break-even targets. Monthly reviews are too infrequent to maintain meaningful campaign performance.

        The Bottom Line

        Underperforming Amazon advertising is almost always a fixable problem. The platform works – but it rewards structure, discipline, and active management. Brands that treat advertising as a set-it-and-forget-it function consistently leave money on the table.

        TMA manages Amazon advertising for pet and consumer brands with a data-driven, actively managed approach. Schedule a free audit at themachineagency.com/free-amazon-audit to see exactly where your campaigns can improve.

        The WINNING Strategy: TMA’s Framework for Launching and Scaling Brands on Amazon

        The WINNING Strategy: TMA’s Framework for Launching and Scaling Brands on Amazon

        Cash Riley Jr.
        Founder & CEO, The Machine Agency, Dallas, Texas

        The Machine Agency’s WINNING Strategy is the 7-step framework behind $40MM+ in client sales on Amazon and Walmart. Here is how it works and why it produces consistent results.

        Every agency has a process. Not every agency can show you exactly what that process produces. At TMA, our process has a name – the WINNING Strategy – and it is the framework behind every client engagement we manage.

        Originally developed from firsthand experience building Amazon brands from the ground up, the WINNING Strategy has since been applied across a growing portfolio of pet and consumer product companies, collectively generating $40MM+ in sales across Amazon and Walmart.

        Here is what each letter stands for and why each step matters.

        W – Watchful Market Analysis

        Before we launch or scale any product, we conduct deep market analysis to understand the full competitive landscape. Keyword demand, competitive pricing, category revenue potential, underserved niches – we map all of it before a single dollar is spent on advertising or inventory.

        The goal is simple: enter the market with data, not guesswork.

        I – Innovative Optimization

        Once a product enters the marketplace, every element of the listing is optimized for discoverability and conversion. SEO-driven titles, high-conversion images and video, A+ Content, Brand Story, and listing structures aligned with Amazon’s AI algorithm – including Rufus.

        The objective is to turn traffic into sales at the highest possible rate.

        N – Nuanced Advertising

        We treat advertising as a data engine, not just a traffic source. Every campaign is built with intent: controlled ACoS, optimized ROAS, conversion-focused targeting, and disciplined keyword harvesting. We manage Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP – and we actively optimize all of them, not just set them and forget them.

        N – Network Growth

        Winning on Amazon requires more than great listings and smart ads. We help brands build a network that strengthens visibility and authority both on and off the platform – through influencer collaborations, off-Amazon marketing, affiliate programs, and strategic partnerships.

        Amazon’s algorithm rewards external traffic. We help brands capitalize on that.

        I – Integrated Technology

        Technology is built into every step of the process. Advanced advertising management tools, data analytics platforms, automation for bid management and reporting, and cross-channel inventory systems ensure our clients operate smarter and faster than their competitors.

        N – Navigational Excellence

        Amazon is one of the most complex marketplaces in the world. Policy changes, listing suppressions, Buy Box dynamics, account health flags, inventory complications – any of these can derail a brand overnight. TMA specializes in navigating Amazon’s ecosystem so our clients do not have to learn these lessons the hard way.

        G – Goal-Oriented Strategies

        Every action we take is tied directly to measurable business outcomes. Revenue growth. Profitability optimization. Market share expansion. Long-term brand value. We do not optimize for impressions or clicks in isolation – we optimize for your financial goals.

          Why It Works

          The WINNING Strategy works because it is a system, not a checklist. Each step reinforces the others. Watchful market analysis informs optimization. Optimization improves advertising efficiency. Advertising generates the data that sharpens every subsequent decision.

          Brands that apply this framework consistently and with discipline do not just survive on Amazon – they build defensible, scalable market positions.

          Ready to build your WINNING Strategy? Schedule a free Amazon brand audit at themachineagency.com/free-amazon-audit and let us show you what this framework looks like applied to your specific brand and category.

          Amazon Brand Registry: What It Is, Why You Need It, and How to Get the Most from It

          Amazon Brand Registry: What It Is, Why You Need It, and How to Get the Most from It

          Cash Riley Jr.
          Founder & CEO, The Machine Agency, Dallas, Texas

          Amazon Brand Registry is one of the most powerful tools available to pet and consumer product brands. Here is everything you need to know to enroll and use it effectively.

          If you own a registered trademark and sell on Amazon, Brand Registry is not optional – it is foundational. It is the gateway to some of Amazon’s most powerful brand protection and growth tools, and brands that are not enrolled are operating at a meaningful disadvantage compared to those that are.

          Here is what Brand Registry is, what it unlocks, and how to get the most out of it.

          What Is Amazon Brand Registry?

          Amazon Brand Registry is a program that verifies brand ownership and gives enrolled brands access to an expanded set of tools, protections, and advertising features. To enroll, you need a registered trademark (active, not pending) from a government trademark office such as the USPTO.

          Once enrolled, Amazon recognizes you as the authorized brand owner for your registered trademarks – which changes how the platform treats your listings and how much control you have over your brand’s presence.

          What Brand Registry Unlocks

          Brand Protection Tools. Brand Registry gives you access to Amazon’s Report a Violation tool, which allows you to proactively search for and report infringing listings, counterfeit products, and unauthorized sellers using your brand name or trademarked assets. Amazon takes these reports seriously and acts on them faster for registered brand owners than for non-enrolled sellers.

          A+ Content and Brand Story. Both of these content tools – which can meaningfully improve conversion rates – require Brand Registry enrollment. Without it, you are limited to plain-text product descriptions.

          Amazon Stores. Your branded storefront on Amazon – a dedicated page that showcases your full catalog and tells your brand story – requires Brand Registry. Stores also provide access to unique traffic data through the Store Insights dashboard.

          Sponsored Brands Advertising. Sponsored Brands ads – the banner-style ads that appear at the top of Amazon search results with your logo, a custom headline, and multiple products – are only available to Brand Registry enrollees. These are some of the most visible and brand-building ad formats on the platform.

          Amazon Posts and Amazon Live. Both social-style content features that allow brands to engage customers with educational and lifestyle content are accessible only through Brand Registry.

          Transparency and Project Zero. For brands dealing with serious counterfeiting problems, Amazon’s Transparency program and Project Zero are available to Brand Registry members.

          How to Enroll

          To enroll in Brand Registry you need: an active registered trademark, the trademark registration number, and an Amazon Seller Central or Vendor Central account associated with the trademark owner.

          Go to brandregistry.amazon.com, submit your application, and Amazon will verify your ownership – typically within a few days.

          If your trademark is still pending, Amazon offers IP Accelerator – a program that connects brands with pre-vetted IP law firms that can expedite trademark registration and grant provisional Brand Registry access while your application is in process.

          Common Mistakes After Enrollment

          Getting enrolled and then not using the tools. Brand Registry is only valuable if you actively leverage its features. Set up your Brand Store, create A+ Content, launch Sponsored Brands campaigns, and actively monitor the Report a Violation tool.

          Assuming Brand Registry eliminates all unauthorized sellers. It significantly reduces the problem and gives you tools to address it, but it is not a one-time fix. Active brand protection requires ongoing monitoring and reporting.

          Failing to update registry information when trademarks change. If your trademark is updated, renewed, or expanded, make sure your Brand Registry information stays current. Discrepancies can create gaps in your protection.

            The Bottom Line

            Amazon Brand Registry is one of the highest-leverage investments a pet or consumer product brand can make. The tools it unlocks – from A+ Content and Sponsored Brands to brand protection and customer reporting – directly impact your ability to compete, convert, and protect your business on Amazon.

            If you are not yet enrolled, prioritize it. If you are enrolled but not fully utilizing the available tools, there is meaningful growth and protection you are leaving on the table.

            TMA manages Brand Registry enrollment, brand protection, and full Brand Registry tool utilization for pet and consumer brands. Schedule a free audit at themachineagency.com/free-amazon-audit to see what you might be missing.